Pissed Consumer - Automax hundai

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Automax hundai

Feb 17, 2008

AutoMax complaint by Godzillayoyo

i bpught a 2007 hundai elantra and refered a friend to do the same i was supposed to get a referal check for my friend buying the car in 2 weeks well it took for months and i finally reported them to the bbb and my check was in my hand within a week. hundai offers a towing package free for 5 years or as long as you own the car i had a tire blow out and had it towed through hundai after pleading with the manager and another complaint to the bbb i was given a new tire for free well recently my clutch burnt out at this time my wife was having contractions so i called hundais towing service and the told me i had exceded my towing privilages for the five years. with 1 TOW so i had to use another towing service i luckliy had well the warranty says the clutch is covered if its less than a year and the car has less than 12,000 miles on it well its been 9 months and the car has 11,800 they refuse to fix my vehicle and they were so rude to my wife they made her cry so ive made four bbb complaints on them 1 for the service guy named RAY being unprofessional automax for unprofessionalism the hndai rep for refusing to speak to use and hundai for refusing to fix a car under their warranty i am a soldier in the us army all these people do is try to screw us service men and woman i will never buy anything from them again. however when im in the area ill walk in and get food at their snack bar since its free so to them i say screw off.

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Comments (1)

1. Written by Never again will I buy from Au, on 08-05-2008 22:06

Yes. Automax Hyundai in Killeen is awful. They attempted to screw me over with numerous scams. (Higher than normal interest rate, excessive gap insurance charges, inflated make-ready charges, etc...It took over two months to get my car tags from them.) Their entire staff are unprofessional and unorganized. Don't even get me started about how bad their service department is.....

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